Payment Methods

After you have checked and placed your order, you have the following options for payment. Payments must be made in Swiss francs. Please refer to the relevant information on payment methods.

You pay for your order with the available credit cards. Credit card payments are subject to validity checks and approval by the card-issuing authority. If the issuer of your payment card refuses to approve the payment, please contact your card-issuing authority directly to resolve the problem. Bucherer shall not be liable for any delays or errors in connection with data transmission.

What is PayPal?
PayPal is a free online payment service for paying securely, simply and quickly online. You can connect your bank account or credit card to your PayPal account. If you would like to open a PayPal account or want more information, please visit PayPal’s website: www.paypal.com

How does ordering with PayPal work?
When you order, choose PayPal as your payment method. You will then be redirected to PayPal’s website, where you can log into your PayPal user account and complete the payment. When the payment is completed, you will automatically be returned to the Bucherer online shop.

You will receive a confirmation email from PayPal once Bucherer has received the payment.

When using the advance payment method, Bucherer will not begin processing your order until your payment has been received in full. If payment is not received within 3 working days of ordering, your order will be cancelled. Please note that we only offer this payment method for orders above CHF 5’000.-.

After your order you will automatically be taken to the TWINT payment screen. There you can scan the QR code with your TWINT app and thus trigger the payment.

Via the payment method integrated on the Bucherer website in selected countries, known as “Klarna”, provided by Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as “Klarna”), Klarna payment method options (such as pay now, pay in 30 days and buy now pay later with instalment and financing options) have been made available to you.

Some payment options may depend on an approved credit check or other specific conditions set out by us or by KLARNA (e.g. regarding a minimum age, domestic delivery address or invoice amount). There is no requirement to pay using the Klarna payment options.

The customer acknowledges that a credit check shall be carried out as part of a pending order process for the purpose of preventing credit default and fraud. During this process, the personal data that has been entered as well as internet log data (including the IP address and the browser and proxy server currently in use) shall be sent to the third-party service providers commissioned to carry out the credit check.

Upon payment via Klarna, the Bucherer company for the respective country shall assign the purchase price claim to Klarna. The payment transaction/payment shall always take place directly between Klarna and the customer. In the event of late payment, interest on arrears and processing fees may be incurred. The specific conditions set out by Klarna for each payment option in the respective country as well as Klarna’s data protection provisions (which can be accessed at https://www.klarna.com/international/privacy-policy/ and terms and conditions https://www.klarna.com/international/terms-and-conditions/) shall apply in full. By placing the order, the customer agrees to the credit check and claim assignment.

More information about Klarna can be found in our Klarna FAQ.

When making a payment using Adyen, your payment information will be processed within the context of the payment transaction by Adyen N.V., Simon Carmiggeltstraat 6-50, 1011 DJ Amsterdam, The Netherlands (hereinafter referred to as “Adyen”). More information regarding data protection can be found on: https://www.adyen.com/privacy-policy.

Bucherer will not charge any fees for the payment methods specified. However, please note that banks and payment service providers may charge you directly for bank transfers and currency conversions.

If payment is made by credit card or other instant payment methods, the amount will be charged when the order is placed. In the event of cancellation (e.g. for products that are not available) we will credit the amount back to the credit card used. Bank transfers are not considered confirmed until an order confirmation has been sent to you by e-mail.