.css-1iv9vr0{width:100%;-webkit-margin-start:auto;margin-inline-start:auto;-webkit-margin-end:auto;margin-inline-end:auto;max-width:1920px;padding:var(--buc-space-6);}ROLEX ROLEX CERTIFIED PRE-OWNED World of Bucherer Fine Jewellery Show all High Jewellery Classics Show all Collections Classics Lacrima Pastello Peekaboo Rock Diamonds The Solitaire Collection Show All Watches New Arrivals Bucherer Exclusives Masterworks Men Women Unisex Rolex Rolex Carl F. Bucherer Cartier Chopard Girard Perregaux H. Moser & Cie.IWC Schaffhausen Jaeger-LeCoultre Oris Tag Heuer TUDOR Vacheron Constantin Zenith Carl F. Bucherer Cartier Chopard Girard Perregaux H. Moser & Cie.IWC Schaffhausen Jaeger-LeCoultre Oris Tag Heuer TUDOR Vacheron Constantin Zenith Additional assortment Show all Watches World of Certified Pre-Owned How it works Ready to sell online?Show all Jewellery Bucherer Fine Jewellery Chopard Messika Schaffrath Serafino Consoli Rings Earrings Necklaces Bracelets Pure Gold Jewellery Pearl Jewellery Diamond Jewellery Colored Gems Engagement Rings Wedding Rings Bucherer World Our Highlights Values Code of Conduct Our History Career at Bucherer Young talents Rolex facts and figures Myheresa App Watch Insurance Stores Press Gift Guide Holiday Gift Guide Engagement Wedding Anniversary Birthday Graduation Engagement Rings Wedding Rings New Mothers Bucherer High Jewellery First Watch Watches for collectors Sports watches Engagement & Wedding Watches for graduation Limited Editions Masterworks Bucherer Exclusives Watch Service General Terms and Conditions of Service FAQ about watches Warranty & Certificates Storefinder Contact FAQ Find Store Book an Appointment Contact

DELIVERY INFORMATION

SHIPPING

We only accept billing and delivery addresses within Switzerland
We ship the order with Swiss Post or in exceptional cases with a private courier
We ship free of charge and only by registered mail

CLICK & COLLECT

We offer a Click & Collect service within selected Bucherer stores. You can choose the desired and available store directly during the checkout. The order and payment takes place online (with the online available payment methods). Please allow two to five working days after the acknowledgement of your order for the item to arrive at the selected Bucherer store. Once received, a member of the in-store team will contact you to arrange the collection. Please ensure you take the order approval and a personal ID with you.

DELIVERY TIME

We ship with Swiss Post. Once you receive the order confirmation, your shipment will arrive within 2-3 days. When calculating the delivery time, please also include the time needed for processing the order and for the payment to be received in case of bank transfers. Once the order has been processed, we will send you an order confirmation by email.

DELIVERY

We send all shipments by registered post, i.e. you must confirm receipt of your order with your signature. Please check that you have provided a valid delivery address and ensure that you are there on the day when your order arrives. If you are not there to receive a shipment yourself (e.g. because it is a gift), the recipient specified on the delivery address must sign for the package.

TRACKING

Once your order has been shipped, the postal service will send you a shipping confirmation with a tracking code. You can use this tracking code to track your shipment.

INSURANCE

The shipment is insured until its receipt is confirmed by a signature from you or the recipient specified in the delivery address.

CHANGING THE DELIVERY ADDRESS

If you wish to change your delivery address immediately after you have placed your order, please contact our customer service team by phone on +41 41 369 79 79 or by email at onlineservice@bucherer.com, and we will make the requested changes for you. If you have received an order confirmation for your order, it is already on the way to the delivery address specified by you and we can no longer redirect it.